Follow the instructions below or download the PDF instructions to create your account.
1. You will receive an invitation email from support@goodwill.org to set up your MyGoodwill account. It will look similiar to this message. Click Accept Invitation.
2. Once you click “accept invitation” you will see this screen if your email is already associated with any Microsoft account. When you click accept and you will be redirected to step 10.
a. If you do not see this screen it means you do not have a Microsoft account, go to step 3.
3. If you do not have a Microsoft account, you will see this screen. Click next.
4. Create your new password. You will use this password to access MyGoodwill, Gateway applications and other GII systems. Your password must be at least 8 characters long. It must contain at least two of the following: upper case letters, lower case letters, numbers and symbols.
5. Microsoft requires that you enter your country and birthdate. Enter the information and click next.
6. Enter the code sent to your email address. We recommend unchecking the option to receive offers about Microsoft products. Click next.

7. After entering the code, you will be asked to solve a puzzle. Click next.
8. Rotate the image until it is the correct way up. Click done.
9. The last step is to review permissions and click accept.
10. After clicking accept, you will see this screen, either with or without the Gateway icon, depending on your access. You may click the icons to access Gateway or MyGoodwill. You may also close out of the browser and your account will be saved.
Going forward, you will see this screen when you go the employee log in on
www.goodwill.org or https://my.goodwill.org/

If you have questions, please contact your local administrator or GII's helpdesk at support@goodwill.org.